Returns & Claims

Returns

• Where can I find more information about the right of withdrawal for webshop purchases?
• Can I return an item purchased during the bankruptcy?
• Can I return an item purchased before the bankruptcy?
• Can I return an online order to a SNS store?

Claims

• Will I get a refund for my gift card or credit that cannot be used?
• How long will it take to process my claim?
• How do I file a claim for compensation?
• What if I want to make a complaint about a product purchased before the bankruptcy?